Privacy Policy
This Privacy Policy explains how Keenmeritor collects, uses, discloses, and safeguards information when you visit our website or use our platform. This is a general template and should be reviewed by a qualified professional before use. It does not constitute legal advice.
Last updated: [insert date]
1. Introduction
Keenmeritor ("we," "us," or "our") provides an AI-powered data-analysis and decision-optimisation platform for day traders and private investors. This Policy applies to all information collected through our website, applications, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Policy.
2. Information We Collect
We may collect the following categories of information:
Information you provide: name, email address, phone number, account credentials, billing details, and any information you submit through contact forms, onboarding flows, or support requests.
Information collected automatically: device identifiers, IP address, browser type, operating system, pages visited, referring URLs, and timestamps, collected via cookies, log files, and similar technologies.
Usage and trading-related data: interactions with analysis tools, dashboard preferences, and non-custodial activity logs generated while using platform features. We do not require or store brokerage login credentials unless explicitly stated in a separate integration agreement.
3. How We Use Information
We use collected information to: provide, operate, and maintain the Service; process account registration and authentication; respond to inquiries and provide customer support; send administrative communications, including security alerts and policy updates; monitor and analyse usage trends to improve platform functionality; detect, investigate, and prevent fraudulent or unauthorised activity; and comply with applicable legal and regulatory obligations.
4. Legal Basis for Processing
Where required by applicable law, we process personal information on the basis of your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving the Service, provided those interests are not overridden by your data protection rights.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to recognise returning visitors, remember preferences, and understand how the Service is used. You can control cookie settings through your browser; however, disabling cookies may limit certain features of the Service. We do not currently respond to "Do Not Track" browser signals.
6. Sharing and Disclosure of Information
We do not sell personal information. We may share information with: service providers and vendors who perform functions on our behalf (such as hosting, analytics, and payment processing) under confidentiality obligations; professional advisors such as auditors and legal counsel; regulators or law enforcement where required by applicable law or to protect our rights; and a successor entity in connection with a merger, acquisition, or sale of assets.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.
8. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Information may be processed and stored in countries other than your own. Where required, we take steps intended to ensure that personal information transferred across borders receives an adequate level of protection consistent with applicable data protection laws.
10. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to request a copy of your data in a portable format. To exercise these rights, please contact us using the details on our Contact page. We will respond within a reasonable timeframe in accordance with applicable law.
11. Third-Party Links
The Service may contain links to third-party websites or integrations with external platforms. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
12. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be indicated by updating the "Last updated" date at the top of this page. Continued use of the Service after such changes constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact details provided on our Contact page.